Use cases for how Relationship Needs
solve real-world business challenges

hiring case study

1. "We were running in place."

"Only two of my first five hires stayed. Hiring costs were brutal. It seemed like all we did was train new people. We were running in place.

"Chris fundamentally have changed the way we think about the hiring process and our approach to nurturing our top people.

"We've replaced using a raw or practiced "knack" for assessing and understanding people with sophisticated Relationship Needs Assessment that gives us clear, actionable understandings about what our people Need.

"We get reliable Need-based insights where interviews would have deceived us. It’s helped us make every employee a contributor from day one, showing us how their talents fit into our team and how to get along with them.

"It's hard to imagine hiring, growing (or managing) our team without the insights he provides.

Cree Lawson, CEO FOUNDER
Arrivalist.com

A CEO coaching case study.

2. A C-level Predicted Conflict Was Avoided

"Before I hired him, our Relationship Needs assessment predicted conflict between my new-hire EVP and I. But not hiring him was not an option. He was highly talented. Great credentials. A key player we needed to scale the business.

“He and I both worked with Chris to understand the Relationship Needs that would go begging if we didn’t alter our behaviors. I got the homework assignment as Chris prescribed exactly what I needed to do in the first thirty days (which turned into 60) to make my new EVP comfortable and able to do his job. It was extremely hard for me. But as we went I could see exactly how my EVP’s Needs for a highly structured environment was the perfect complement to my Needs for a creative, unstructured approach.

“Now we both joke about these differences between us. This awareness of our opposite Needs lets us navigate what would otherwise be an untenable situation."

Conflict Remediation Case Study

3. Severely demotivated top performer restored.

“I called Chris because I had a top performer who, almost overnight, became severely demotivated. He was almost wandering around in circles, lost. Chris had never met him beyond on-boarding him with the Relationship Needs Assessment.

“After we spoke, Chris scanned my top performer’s assessment results and pinpointed a gap between my behavior and his Relationship Needs. My employee had an underlying Need for a much more directive, authoritative style than my usual easy-going, collaborative behavior. This was totally invisible to me.

“Chris coached me on how to give more forceful direction. Long story short, two days later...our star was back to his old super-productive self. I called Chris and said, 'That is just spooky. You've never even really met this guy.' But all told it’s a true story...that's how fast it worked."

Team-building case study

4. “Totally dysfunctional team" turned into “a strong team."

"There was a lot of tension on our team. We basically avoided each other for three months. It was totally dysfunctional.

“Our CEO caught onto this quick and brought Chris in.

“We took the Relationship Needs assessment and Chris pointed out the unmet Needs that had us at each other’s throats. The Relationship Needs analysis was spot on. While it was not obvious how we could work around this Chris pointed out that we all had a strong Needs to collaborate and showed up how to set our differences aside to do it. He specifically modeled the behaviors that would work to meet our Needs while we did it and did a quick practice session with us.

“This made all the interpersonal issues kind of evaporate.

“We may never be great friends. But this solution suddenly made us a strong team that delivered the results our CEO expected from us."

Conflict resolution case study

6. “I made my own Needs company policy”

”I assumed that being very direct and task-focused was just the way we did things around here. Especially under deadline, I turned some key people against me.

“Having taken the Relationship Needs Assessment, I can now see how other people’s Needs can be the opposite of mine. Back then, I just kind of assumed that my Needs were company policy. Be direct. Get things done super fast and forget about tending relationships. Sounds crazy when I say it out loud, I know. But that’s what I was thinking.

“Once I had the training, I was able to apologize and modify my behavior which quickly patched up the relationships I inadvertently had messed up. It’s all good now. Having Relationship Needs awareness has made all the difference for me.”

The Relationship Needs Assessment case study

7. "Amazingly Accurate."

Having conducted close to 200 Relationship Needs assessments, this statement made by a client yesterday (Jan 22, 2019) is the most common of all client testimonials:

“I've taken many personality tests in the past and its incredible how wrong they all were on some very key things about me. The Relationship Needs Assessment is amazingly accurate and definitely helpful.”

a “Hiring family members” case study

8. Successfully Navigating A High-Stakes Family Hire

CEO’s Testimonial
”Getting our succession plan right was critical. With my daughter coming in from outside, hopefully to take over the reins, the stakes were doubled. Chris came in and his Relationship Needs assessment laid the groundwork for a clear understanding of our Needs. He taught us to speak each other's language and removed barriers to clear understanding.

“This got us off to a good start making more of a positive impact than I could have imagined.”

CEO’s Adult-Child’s Testimonial
“I consider Chris’ consult a key reason for my seamless transition into the family business. His interpretation of my Relationship Needs and my father’s carved a clear path for me to successfully communicate and work with him. Months later, my Dad and I continue to use Chris’ methods to meet each other’s Needs and strengths and drive results.”

Contact Chris Shaver Now!

p. Chris at 610 417 5342
e. Chris at motivatedup.com.